Where do you ship from? Where do you ship to?2022-06-30T16:31:04+08:00

All products will be shipped from China, mostly from the Tianjin port/Qingdao port/Shenzhen port, if you need to ship from other cities or ports, please contact us for further confirmation.
We can ship to world wide.

What is the product warranty?2022-06-30T16:30:21+08:00

All raw materials we use are eco-friendly, lead free, chromium free, and quality control department especially responsible for quality checking in each process.

Do you offer free samples?2022-06-30T16:29:18+08:00

Yes, free samples are available, and we will work it out this way: Firstly, you need to pay for the samples and freight, but the same amount of cost will be deducted when you make the order after confirmation of the samples.

What is the average lead time?2022-06-30T16:28:48+08:00

The common case is that 5-7 days for in stock items, and 30-45 days for the production needed.

What kinds of payment methods do you accept?2022-06-30T16:28:11+08:00

T/T or L/C, 30% down ,70% before delivery.

Do you have a minimum order quantity?2022-06-30T16:27:27+08:00

MOQ for the stock items are 1000 pcs and MOQ for the new ones are 20000pcs-50000pcs each.

What’s the material of your products?2022-06-30T16:26:45+08:00

The materials is ceramic, strengthen porcelain, bone china and stoneware.

Are you a factory or trading company?2022-06-30T16:26:08+08:00

We are a joint venture and our factory has been in this line for more than 20 years.